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User profiles are automatically maintained collections of facts about your users that Supermemory builds from all their interactions. Think of it as a persistent “about me” document that’s always up-to-date.

Instant Context

No search needed — comprehensive user info always ready

Auto-Updated

Profiles update as users interact with your system

Why Profiles?

Traditional memory systems rely entirely on search:
ProblemSearch OnlyWith Profiles
Context retrieval3-5 queries1 call
Response time200-500ms50-100ms
Basic user infoRequires specific queriesAlways available
Search is too narrow: When you search for “project updates”, you miss that the user prefers bullet points, works in PST, and uses specific terminology. Profiles provide the foundation: Instead of searching for basic context, profiles give your LLM a complete picture of who the user is.

Static vs Dynamic

Profiles separate two types of information:

Static Profile

Long-term, stable facts:
  • “Sarah is a senior software engineer at TechCorp”
  • “Sarah specializes in distributed systems”
  • “Sarah prefers technical docs over video tutorials”

Dynamic Profile

Recent context and temporary states:
  • “Sarah is migrating the payment service to microservices”
  • “Sarah is preparing for a conference talk next month”
  • “Sarah is debugging a memory leak in auth service”

How It Works

Profiles are built automatically through ingestion:
  1. Ingest content — Users add documents, chat, or any content
  2. Extract facts — AI analyzes content for facts about the user
  3. Update profile — System adds, updates, or removes facts
  4. Always current — Profiles reflect the latest information
You don’t manually manage profiles — they build themselves as users interact. Start by adding content to see profiles in action.

Profiles don’t replace search — they complement it:
  • Profile = broad foundation (who the user is, preferences, background)
  • Search = specific details (exact memories matching a query)

Example

User asks: “Can you help me debug this?” Without profiles: LLM has no context about expertise, projects, or preferences. With profiles: LLM knows:
  • Senior engineer (adjust technical level)
  • Working on payment service (likely context)
  • Prefers CLI tools (tool suggestions)
  • Recent memory leak issues (possible connection)

Use Cases

Personalized AI Assistants

Profiles provide: expertise level, communication preferences, tools used, current projects.
const systemPrompt = `You are assisting ${userName}.

Background: ${profile.static.join('\n')}
Current focus: ${profile.dynamic.join('\n')}

Adjust responses to their expertise and preferences.`;

Customer Support

Profiles provide: product usage, previous issues, tech proficiency.
  • No more “let me look up your account”
  • Agents immediately understand context
  • AI support references past interactions naturally

Educational Platforms

Profiles provide: learning style, completed courses, strengths/weaknesses.

Development Tools

Profiles provide: preferred languages, coding style, current project context.

Next Steps